Privacy Policy

To provide you with the best B2B service, we may collect personally identifiable information ("Personal Data"), including but not limited to:

• Email address
• First name and last name
• Phone number
• Additional information relevant to your business needs

Our typical users are business professionals such as company owners, procurement officers, device manufacturers, and trade partners seeking lithium battery solutions for medical devices, wearables, industrial equipment, and consumer electronics.

Also, information we collect includes both information you knowingly and actively provide to us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

We may collect personal information from you when you do any of the following on our website:

• Use a mobile device or web browser to access our content
• Contact us via email, contact forms, or on social media
• Engage with us at trade shows, exhibitions, or industry events
• Mention or tag us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• To enable you to customize or personalize your experience of our website
• For analytics, market research, and business development, including operating and improving our website and associated applications
• To communicate with you in response to your inquiries or requests
• To provide you with information about our products, services, and events

Please be aware that we may combine information we collect about you with general information or research data from other trusted sources.

We also collect information on how our Service is accessed and used ("Usage Data"). This may include:

• Your IP address
• Browser type and version
• Pages visited
• Time and date of your visit
• Time spent on those pages
• Other diagnostic data

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Your information may be used for:

• Providing and maintaining our Service, including product recommendations and technical documentation
• Notifying you about changes to our Service or products
• Allowing participation in interactive features
• Providing customer and technical support
• Analyzing usage and improving our Service
• Website security and technical issue detection
• Legal, regulatory, and certification requirements

We only collect and use your personal information when we have a legitimate business reason for doing so, such as:

• Providing you with our products and services
• Responding to your inquiries
• Fulfilling contractual obligations

We only collect personal information that is reasonably necessary for these purposes.

Your information, including Personal Data, may be transferred to and stored on computers outside your local jurisdiction where data protection laws may differ. By submitting your data, you agree to such transfer and processing. We take reasonable steps to ensure your data is treated securely according to this Privacy Policy.

The personal information we collect may be stored and/or processed in China or in any country where we or our third-party providers operate. Please be aware that the locations in which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries:

• We will perform those transfers in accordance with the requirements of applicable law
• We will protect the transferred personal information in accordance with this privacy policy

We may disclose your Personal Data when required to:

• Comply with legal obligations
• Protect and defend lithotop's rights or property
• Prevent or investigate possible fraud or wrongdoing
• Protect the safety of users or the public
• Protect against legal liability

We take data security seriously and use commercially acceptable means to protect your data. However, no method of transmission or storage is 100% secure.

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent:

• Loss
• Theft
• Unauthorized access
• Disclosure
• Copying
• Use
• Modification

Although we will do our best to protect the personal information you provide to us, please understand that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security. We will comply with all applicable laws in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will:

• Delete it
• Or make it anonymous by removing all details that identify you

If necessary, we may retain your personal information for:

• Our compliance with a legal, accounting, or reporting obligation
• Archiving purposes in the public interest
• Scientific or historical research purposes
• Statistical purposes

We do not target any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

We may employ third-party companies or professionals to assist us in operating our Service. These third parties have access to your Personal Data only to:

• Perform tasks on our behalf
• Are required not to use or disclose it for other purposes

Our Service may contain links to other websites not operated by us. We recommend reviewing the privacy policies of any third-party sites you visit. Please be aware that:

• We have no control over the content and privacy policies of those sites
• We cannot accept responsibility or liability for their respective privacy practices

You always have the right to withhold personal information from us, understanding that some website functions and services may be affected. We will not discriminate against you for exercising your rights with respect to your personal information. If you do provide us with personal information, you acknowledge that we will collect, hold, use, and disclose it in accordance with this privacy policy. You retain the right to:

• Request details of any personal information we hold about you

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about another individual, you represent and warrant that you have that individual's consent to provide their personal information to us.

If you have previously agreed to our use of your personal information for direct marketing purposes, you may:

• Change your mind at any time
• Unsubscribe from our email database or opt out of communications

Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe any information we hold about you is:

• Inaccurate
• Outdated
• Incomplete
• Irrelevant
• Misleading

please contact us using the details provided in this policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, or out of date.

If you believe we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below with full details of the alleged breach. We will:

• Promptly investigate your complaint
• Respond in writing, setting out the outcome of our investigation and the steps we will take to address your concern

You also have the right to contact:

• A regulatory body
• Data protection authority regarding your complaint

We may update our Privacy Policy from time to time. Please review this page regularly. Changes become effective immediately upon posting.

At our discretion, we may change our privacy policy to reflect:

• Updates to our business processes
• Current acceptable practices
• Legislative or regulatory changes

If we decide to change this privacy policy, we will:

• Post the changes at the same link by which you are accessing this privacy policy

If required by law, we will:

• Get your permission
• Or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information